Modernized website launched

  • Published
  • By Maj. David L. Dunn
  • U.S. Transportation Command
U.S. Transportation Command, in partnership with the Air Force Digital Service, recently launched a modernized version of the website, the Department of Defense’s official portal to prepare for service members’ upcoming household goods move.

The goal of the improved site is to provide a significantly better user experience to customers during relocations across the globe.

“Improvements to are an important step in our efforts to build a more efficient and effective process for relocating the Department of Defense’s most precious resource, our military and civilian personnel and their families,” said Army Col. Ralph A. Lounsbrough, USTRANSCOM chief, personal property program. “Enhancing the customer experience is our top priority.”

According to Lounsbrough, was built and designed in close collaboration with military members, civilian employees, and their families to ensure the site provides the most up-to-date information and resources to assist with their moves.

“The new site features multiple new tools to help members and their families plan for their next move,” said Lounsbrough. “You can estimate the weight of your household goods to avoid overage charges, there is a personally procured or do-it-yourself move calculator to help families take advantage of government incentives to plan your own move, current service-specific information, and a comprehensive list of top tips and answers to frequent questions from experienced movers.”

These new tools are the first of many that will roll out onto the site throughout the rest of 2018.

Visit the website at for more information.

For more information, contact the USTRANSCOM Public Affairs Office at 618-220-4999 or